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Cross-industry expertise for 25 years

Professional customer feedback

Full-service provider with methodical & technical expertise

Free inital consultation
Sechs Menschen sitzen auf einem Stuhl und füllen eine Kundenbefragung aus.ⓘⓧ
Sechs Menschen sitzen auf einem Stuhl und füllen eine Kundenbefragung aus.ⓘⓧ

Customer feedback with Rogator

 

Through targeted customer research, you can gather important feedback for your products and services. Rogator AG specialises in online surveys. It serves customer feedback as an important data collection tool. Information on the opinions, attitudes and behaviour of potential customers can thus be collected cost-effectively and promptly.

 

Are you looking for a suitable partner to implement your customer surveys? We can draw on experience from hundreds of projects over the last 20 years and will be happy to advise you on the most suitable approach for your company. No matter whether you are active in the B2B– or B2C sector or would like to survey national or international customers, we will be happy to support you with our know-how in these special areas.

 

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Your advantages in customer feedback with Rogator

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Individual solutions

Rogator enables you to carry out your customer feedback project and evaluate the results in a customised manner. For example, we also take over the preparation of a questionnaire tailored to your target group and survey method and the recruitment of suitable participants.

Fast & easy

Thanks to our many years of experience in the field of customer feedback, surveys can be carried out in the shortest possible time. Our in-house software G3Plus supports this with a particularly user-friendly interface.

Combined competence

Rogator combines two essential strengths: In-depth methodological knowledge and powerful software. Our expertise in both areas enables us to offer you a comprehensive full-service performance for successful survey projects in the business area of customer feedback.

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Main topics in customer feedback

Basically, we differentiate our survey projects in the customer feedback departement according to the topics of customer survey, continuous feedback processes, customer panels and service & solutions. Benefit from the expertise and many years of experience of our team. We will be happy to support you in questionnaire development and programming, in participant recruitment and data evaluation.
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Customer survey

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Service & Solutions

In addition to customer feedback, continuous feedback processes and the establishment of customer panels, we also offer consulting and implementation of concept tests, conjoint analyses, price research and heat map tests. We are also an experienced partner for individual market research projects and the pure development and programming of your questionnaire.

 
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Customer testimonials

    Review:

    When setting up our Mövenpick MyTaste community, we received excellent advice and support from Rogator from the very first contact. Thanks to the quick implementation and uncomplicated project management, we were…

    Name: Holger Hampel Position: Mövenpick Holding AG
    Review:

    Quality is when the customer comes back, not the product. And measured against this, Rogator AG delivers at the highest quality level. Here, service, price, performance, support and – last but…

    Name: Michael Blöcher Position: enretec GmbH
    Review:

    We have been conducting studies with Rogator for several years. The support in all matters is competent, reliable and fast Overall, the project management was excellent!

    Name: Alexandra Lulla Position: TEBA Kreditbank
    Review:

    The cooperation with Rogator for our internal customer satisfaction survey was flawless. Our study was set up quickly and easily to our complete satisfaction!

    Name: Christian Salbach Position: ProSiebenSat. 1, Produktion GmbH
    Review:

    Rogator impressed us as a service provider. Both the competence and commitment of its employees have exceeded our expectations.

    Name: Ingo Bittner Position: Hess Natur-Textilien GmbH
    Review:

    When conducting our online surveys, we always feel that we are in very good hands with Rogator. The implementation of our projects takes place with great commitment and is accompanied by…

    Name: Thomas Schneider Position: DB Fernverkehr AG
    Review:

    What we particularly appreciate about our service provider Rogator is the good support, the pronounced solution orientation as well as the uncomplicated and fast implementation of the project. We enjoy working…

    Name: Simon Kaufhold Position: Robin Look GmbH
customer feedback

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