Would you like to be closer to your employees in the production area and learn more about their satisfaction, commitment and daily working environment?
An employee survey is the ideal means of measuring the mood in your company and uncovering optimisation potential in daily communication and cooperation. However, conducting such a survey in an industrial environment – i.e. especially in the production area – is subject to certain requirements. One challenge is the accessibility of colleagues not working at the PC. We are familiar with these framework conditions and have developed industry-specific solutions for them.
As a long-standing partner in conducting national and international employee surveys in the industrial sector, we support you professionally in implementing your employee feedback.
During the implementation of our worldwide employee survey, we felt in good hands with our service provider Rogator at all times. We particularly appreciate the fast response time and flexibility, even in the case of last-minute changes or requests, as well as the high quality of the services.
– Kevin Smith, Autoneum
For the technical implementation of our diverse survey projects, we have a long-standing partner at our side in Rogator. We particularly appreciate Rogator’s pronounced expertise and the high quality of their services. This, the flexibility of our contact persons, their fast response times and, last but not least, the uncomplicated cooperation have repeatedly confirmed our decision in favor of Rogator.
– Beatrice Neuwald, CIP Corporate Intelligence Partners GmbH
The advantages of the service at a glance
As experts in both online and paper surveys, we ensure that your project is handled reliably - regardless of which combination of survey methods you choose.
An employee survey in the industry and at several international locations presents a logistical challenge. Thanks to our many years of experience with global surveys and cooperation with print and logistics experts, we ensure smooth coordination and processing at all your locations.
We live and guarantee maximum data protection and quality standards in all project steps of your employee feedback: From the processing of your employee data to the collection and storage of the survey data and the securing of anonymity during data evaluation.
Challenges in an employee survey in the production area
The conditions for implementing employee feedback in a manufacturing environment are fundamentally different from those in an office environment. We therefore pay special attention to the following aspects and develop solutions that fit your company:
- Accessibility of employees
As a rule, employees in the production area do not have PC workstations and therefore cannot be reached comfortably and reliably by e-mail. The use of a private e-mail requires the written consent of each individual and usually does not generate a good response. An invitation on paper is therefore the preferred method in most cases.
However, it is not mandatory that the entire survey be conducted on paper. The combination of a paper invitation and online participation in the survey is a proven, hybrid procedure that allows you to still benefit from the advantages of an online survey (e.g. fast data collection). Since participation is also easily possible via smartphone, this approach is well received by employees and ideally supported by providing terminals and PCs in suitable premises.
- Special questions for the target group
Since working conditions in the production area are usually different from those in an office environment, it is also important to consider these circumstances in the questionnaire. This questionnaire should be designed to take account of individual circumstances. Otherwise, these special features are not sufficiently covered, and the employees may not feel sufficiently picked up. Typical examples of these topics can be physical stress, special working conditions (e.g. noise, temperature, dirt) or the requirements during shift work.
In the manufacturing sector, our experience also shows that a higher sensitivity is required when it comes to the issue of anonymity. We counteract this by providing specific information and tangible measures: e.g. group-related invitations or the possibility of exchanging the participation code with colleagues.
- Language barriers
We make sure that the language is as simple as possible and recommend the use of several language versions where this appears necessary. Here we work together with established translation institutes and create online and/or print questionnaires in many different languages.
Rogator advises you individually on all questions regarding the employee survey for the industry
Does Rogator do paper interviews?
When choosing the appropriate survey media, we work closely with our clients and provide them with comprehensive advice on the advantages and disadvantages of the various survey methods. We have 20 years of experience in conducting paper, online and hybrid surveys, which we are pleased to share with you.
Which communication channels are useful for the invitation?
With regard to internal communication on an employee survey, we recommend a mix of several channels, such as staff meetings, team meetings, posters, flyers, letter/e-mail from the management, staff magazine and intranet. Here it is important to find the right measure. In any case, it is very important to involve the managers in the company and to win them over as promoters for the survey, as they have a decisive influence on their employees' motivation to participate.
May private e-mail addresses be used for the survey?
This depends on whether you are allowed to use these addresses for this purpose under data protection law. As a rule, the written consent of each person is required. Furthermore, experience shows that the data quality of private e-mail addresses is not very high. Thus, its use is only recommended under certain circumstances, especially since experience shows that the willingness to participate is rather poor in such cases. Our experts will be happy to provide you with comprehensive advice on this topic.
How can a high response rate be ensured?
Since paper invitations are often used in the production area, it is logistically not possible to send the usual reminders to employees without considerable additional effort. This is why internal communication measures in the run-up to team meetings and especially the commitment of the managers are crucial. They should repeatedly remind people in and outside of team meetings of the importance of the survey and actively demand feedback. Furthermore, additional general communication measures during the survey period are useful, such as new posters, postings, etc. Our team will do everything necessary to achieve high response rates for your employee survey in the industry.
Services at a glance
1. Kick-off workshops and consulting
2. Questionnaire development and translations, if necessary
3. Advice and support for advance communication
4. Communication and participant invitation (paper or online)
5. Survey implementation (paper-pencil, online, hybrid)
6. Evaluation and reporting
7. Presentation of results
8. Follow-up processes
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