International employee feedback
No fear of many languages
Factsheet Classic employee survey
Employee feedbacks can help your company in its further development. All facts about international employee feedback can be found here.
Your international employee survey
In companies with international locations, employee surveys involve special requirements. Regardless of whether it is a classic employee survey or a pulse check, 360-degree feedback or a risk assessment: the challenges and solution approaches are always similar.
Especially if your workforce is spread all over the world, it is all the more important for an international employee survey to have a reliable partner with extensive experience in managing various languages. We are happy to support you with your international employee feedback. Benefit from our methodical and technical expertise in implementation as well as our data centre, which is accessible worldwide at any time and guarantees the highest security standards. With us you get the whole thing from a single source.
The benefits of an international employee survey with Rogator
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Translation management
Rogator has an efficient network of translation agencies for all languages requested - in addition to the common world languages such as Mandarin or Russian, among others, also for Hindi, Vietnamese or Walloon and a lot more. This means that we can provide you with the translations required for mailings and questionnaires within a few days. If you as a client have your own translation services, these resources can of course also be used.
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Language templates in our software
The proven Rogator G3plus survey software currently already contains about 50 language templates as so-called function texts. These templates mainly contain standardised completion instructions for online surveys, such as "Please enter a number". If a language you need is still missing, we can add it at short notice.
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High performance hosting
Our survey servers are located in Nuremberg in one of the most modern data centres in Europe. They are connected to all important international Internet nodes via their own high-performance backbone. If required, we also install local servers worldwide for you.
Three success factors of your international employee feedback
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Selection of relevant languages
We also advise you on the necessity of certain language variants, taking into account cost aspects. The translations requested are provided by our long-standing service partners. If available, we also use your internal resources in a cost-neutral way. All languages are implemented and carefully tested with our professional G3plus software. We would be pleased to coordinate with your international colleagues during the proofreading process.
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Participant Management
In the context of employee feedback, the contact details of the employees are usually provided by the client. We will coordinate the required individual data with you precisely and, if necessary, work together with the HR people in the countries. The data is delivered securely via our SSL platform and processed securely within the framework of a pseudonymised mailing procedure. Participants are contacted in the chosen language and are then directly directed to the respective survey version in the national language. Alternatively, they can choose their preferred language on a selection page at the start of the interview.
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Differentiated reporting
The application of the results determines the benefit of each survey. You can either use our premium dashboard with filter function for this purpose. Or you will receive tailored individual reports for each country or location for you to pass on. As a rule, the results reports are delivered internationally via our download platform - in various languages if desired.
Rogator berät Sie individuell bei allen Fragen zur internationalen Mitarbeiterbefragung
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How many languages are really necessary?
This depends on your organizational structure: Assign each designated participant a preferred language. A separate language version should then be planned for each language group that reaches a certain percentage of the total sample (e.g. 5%). The overall aim is to achieve the highest possible proportion of "mother tongue" with the available resources. Please also bear in mind that there may be a substantial proportion of employees with a particular migrant background whose mother tongue is not necessarily the national language. Such a special situation can arise if it is to be feared that such a group of people - albeit a small one - would be systematically excluded from the survey (e.g. a group of employees in a US branch that prefers to speak Spanish). This should be avoided if possible.
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How does Rogator deal with international hybrid surveys?
As long as all participating persons can be invited to the survey by e-mail, their location - apart from the language spoken there - is of secondary importance. If a part of the workforce can only be reached with a paper invitation or a paper questionnaire, you can count on our long-standing print and logistics partners, who produce the required documents cost-effectively and deliver them promptly and precisely to every single location worldwide. Rogator also offers you the option of creating the survey documents in electronic form (serial letters) so that they can be printed and delivered on site. Numerous Rogator customers prefer this method for reasons of time and cost.
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How can international participation rates be estimated?
There is no standard answer to this question. However, Rogator has experience of participation rates in many different countries. In our experience, especially in the case of organisations of European origin, participation also depends on whether a more European management style prevails in the national companies concerned, or whether management in accordance with the tradition of the respective country is predominant.
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Which survey components can be reused?
The services provided by Rogator within the scope of your survey project become the property of the Client. This significantly reduces the costs of many repeat projects, since the translations and survey programming in particular can of course be reused free of charge. Only new or modified elements need to be translated and programmed into the survey. Our experts will be glad to advise you on follow-up waves and possible synergies.
Services at a glance
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1. Kick-off workshop and consulting
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2. Support with address provision
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3. Support for advance communication
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4. International project management
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5. Development and translation of questionnaires
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6. Questionnaire programming
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7. Participant invitation and multiple reminders
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8. Multilingual reporting
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9. International report delivery
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