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Eine Hand hebt einen Laptop hoch auf dem der RogMessenger geöffnet ist.
RogMessenger

Send automated invitations

Invitations and reminders for your survey projects

Send invitations automatically with RogMessenger

Save time and effort

Free initial consultation
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The RogMessenger Tool

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With RogMessenger you have the possibility to send invitations and reminders for your survey project directly and automatically. You can add RogMessenger to your current transactional survey project at any time. Unlike the time-consuming manual sending of invitations, RogMessenger offers you a time-saving and automated alternative.

 

Various touch points that you define are used as trigger functions. If one of these touchpoints is reached by the customer, such as the purchase of a product, the customer automatically receives a pre-defined e-mail for the ongoing survey. Grace periods can also be defined, in which survey participants are not invited again within a certain period of time. In addition, a Robinson list can be stored, which contains persons who should not receive an invitation any more.

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Your advantages with RogMessenger

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Time and cost advantage

Especially for continuous feedback processes, such as Net Promoter Score®, customer or employee surveys, our RogMessenger service simplifies the invitation process for you immensely. Rogator also takes care of the setup and administration of RogMessenger for you. This allows you to focus on your transactional survey project.

Individual configuration options

You can add RogMessenger to your survey project as needed. You can also instruct us to store the various triggers of an e-mail transmission as well as the e-mail templates according to your personal requirements.

Compatible with RogManager and G3plus

RogMessenger allows you to upload survey codes and metadata of your participants directly to RogManager. This ensures that for all automatically invited participants a valid code checks their eligibility to participate in the survey.

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How our invitation management works

Eine Frau erhält mit dem RogMessenger eine automatisierte Einladungsmail zur Teilnahme an einer Umfrage.
Eine Frau erhält mit dem RogMessenger eine automatisierte Einladungsmail zur

RogMessenger

In the first step of the automated invitation management your CSV file with all participant addresses is uploaded to our FTP servers. This data is processed independently by RogMessenger regarding Grace Periods, Robinson lists and created access codes.

 

Afterwards the automated sending of invitations by e-mail is started. The layout of the sent e-mails corresponds to the individually designable mail template that you have stored in advance. As soon as the participants have completed the survey, the results are recorded in RogManager and can be viewed and downloaded there at any time.

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Services at a glance

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    Standardization of the invitation process

     

     

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    Individually definable invitation templates

     

     

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    Individual invitation texts through dynamic placeholders

     

     

    Number: 4.

    Multilingual invitation texts possible

     

     

    Number: 5.

    Possibility of importing secondary data

     

     

    Number: 6.

    FTP interface to your CRM data system

     

     

    Number: 7.

    Automatic generation of participation codes and status reports

     

     

    Number: 8.

    Setup and administration are handled by Rogator

     

     

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Frequent questions to our RogMessenger

We can set up the RogMessenger at any time – even during an ongoing survey project. You can also add the RogMessengerPlus function if required

RogMessengerPlus is particularly suitable for complex invitation processes with several surveys and survey waves in different languages and heterogeneous sources for participant data.

The RogMessenger is a one-time setup cost, which is calculated according to the time spent. Furthermore, an annual usage fee is charged.

Yes, RogMessenger has this function. A Robinson list, is a protection list in which someone can be entered who does not want to receive unsolicited advertising mail. In this case, a person who no longer wishes to participate in surveys.

We are happy to set up all relevant settings for you on RogMessenger. These can be adjusted at any time.

Yes, RogMessenger has this function. A “Grace Period” is an invitation after a previously defined period of time. RogMessenger can manage different Grace Periods at the same time.

RogMessenger is available as an annual licence. The licence covers automated invitation management, including set-up and configuration. Depending on your requirements, individual add-ons and services can be added.

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Automated invitation management

Discover how RogMessenger works and its range of services

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