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Eine Hand hebt einen Laptop hoch auf dem der RogMessenger geöffnet ist.ⓘⓧ
RogMessenger

Send automated invitations

Invitations and reminders for your survey projects

Send invitations automatically with RogMessenger

Save time and effort

Free initial consultation
Intro

The RogMessenger Tool

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With RogMessenger you have the possibility to send invitations and reminders for your survey project directly and automatically. You can add RogMessenger to your current transactional survey project at any time. Unlike the time-consuming manual sending of invitations, RogMessenger offers you a time-saving and automated alternative.

 

Various touch points that you define are used as trigger functions. If one of these touchpoints is reached by the customer, such as the purchase of a product, the customer automatically receives a pre-defined e-mail or SMS for the ongoing survey. Grace periods can also be defined, in which survey participants are not invited again within a certain period of time. In addition, a Robinson list can be stored, which contains persons who should not receive an invitation any more.

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Your advantages with RogMessenger

Icons and features section

Time and cost advantage

Especially for continuous feedback processes, such as Net Promoter Score®, customer or employee surveys, our RogMessenger service simplifies the invitation process for you immensely. Rogator also takes care of the setup and administration of RogMessenger for you. This allows you to focus on your transactional survey project.

Individual configuration options

You can add RogMessenger to your survey project as needed. You can also instruct us to store the various triggers of an e-mail transmission as well as the e-mail templates according to your personal requirements.

Compatible with RogManager and G3plus

RogMessenger allows you to upload survey codes and metadata of your participants directly to RogManager. This ensures that for all automatically invited participants a valid code checks their eligibility to participate in the survey.

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How our invitation management works

We offer you various options for selecting our services. You can either choose the RogMessenger or, if required, optionally add our additional service RogMessengerPlus.
Eine Frau erhält mit dem RogMessenger eine automatisierte Einladungsmail zur Teilnahme an einer Umfrage.ⓘⓧ
Eine Frau erhält mit dem RogMessenger eine automatisierte Einladungsmail zurⓘⓧ

RogMessenger

In the first step of the automated invitation management your CSV file with all participant addresses is uploaded to our FTP servers. This data is processed independently by RogMessenger regarding Grace Periods, Robinson lists and created access codes.

 

Afterwards the automated sending of invitations by e-mail and/or SMS is started. The layout of the sent e-mails corresponds to the individually designable mail template that you have stored in advance. As soon as the participants have completed the survey, the results are recorded in RogManager and can be viewed and downloaded there at any time.

Eine Frau stellt mit dem RogMessenger an ihrem Laptop eine automatisierte Teilnahme-E-Mail ein.ⓘⓧ
Eine Frau stellt mit dem RogMessenger an ihrem Laptop eine automatiserteⓘⓧ

RogMessengerPlus

RogMessengerPlus offers a customer-specific extension function for RogMessenger and can be set up by us for your project if desired. RogMessengerPlus is an upstream database solution that has the function of checking existing participant data before sending out invitations.

 

For example, incorrect e-mail addresses are identified, or duplicate and plausibility checks of your Excel lists are carried out during upload. In order to coordinate your invitation waves in terms of time, RogMessengerPlus also has an automated and predefined reminder sending function. Reminders are sent automatically at a time that you specify, provided that no survey results are available for the respective persons.

 

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Intro

Services at a glance

Number: 1.

Standardization of the invitation process

 

 

Number: 2.

Individually definable invitation templates

 

 

Number: 3.

Individual invitation texts through dynamic placeholders

 

 

Number: 4.

Multilingual invitation texts possible

 

 

Number: 5.

Possibility of importing secondary data

 

 

Number: 6.

FTP interface to your CRM data system

 

 

Number: 7.

Automatic generation of participation codes and status reports

 

 

Number: 8.

Setup and administration are handled by Rogator

 

 

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License models for the use of RogMessenger

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We offer our RogMessenger in different license models, so that a suitable model is available for every user and every project. The RogMessenger can optionally be extended by the RogMessengerPlus.

We would be happy to advise you individually on our service package

All licenses at a glance
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Frequent questions to our RogMessenger

We can set up the RogMessenger at any time – even during an ongoing survey project. You can also add the RogMessengerPlus function if required

RogMessengerPlus is particularly suitable for complex invitation processes with several surveys and survey waves in different languages and heterogeneous sources for participant data.

The RogMessenger is a one-time setup cost, which is calculated according to the time spent. Furthermore, an annual usage fee is charged.

Yes, RogMessenger has this function. A Robinson list, is a protection list in which someone can be entered who does not want to receive unsolicited advertising mail. In this case, a person who no longer wishes to participate in surveys.

We are happy to set up all relevant settings for you on RogMessenger. These can be adjusted at any time.

Yes, RogMessenger has this function. A “Grace Period” is an invitation after a previously defined period of time. RogMessenger can manage different Grace Periods at the same time.

Automated invitation management

Discover how RogMessenger works and its range of services

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