Online forums, live chats and diaries: knowledge that lasts!
Would you like to digitize your existing qualitative research methods more strongly and conduct them online more quickly and easily in the future? Or are you perhaps planning to conduct even more targeted product development with your own customer panels, to optimize your service offering or to expand your ad hoc research with different target groups with qualitative approaches?
The professional software RogQ-Lab intuitively supports the comfortable implementation of online forums, live chats and diaries. Benefit from agile and modern research approaches for your qualitative studies! You can brand the platform to your CI, create any language versions and thus adapt RogQ-Lab individually to your company and research needs and topics. Offer your panelists and research participants varied study formats and thus increase participation motivation for your panel as well.
Your advantages with RogQ-Lab
Variety of topics & backup
Any number of topic chats or forums can be set up. You determine which topics are displayed to the participants. Moreover, no discussion contribution or thought is lost for you. All content can be conveniently exported in CSV format. If you wish, our text analysis software RogTCS can support you with the automated evaluation of the text contributions.
Spontaneous survey option
Do you need a quick mood picture? An initial brainstorming session? Quick feedback on a project, service, concept or product? With the integrated questionnaire editor, a short survey for the discussion participants can be implemented in a flash.
The responsible moderator has full control over the participant base at all times. They can control the forum entries and directly remove inappropriate statements. Furthermore, you can block participants for a short or long period of time, for example in case of unequal communication shares or an opinion leader.
Live chats for online focus groups
Thanks to the live chat function, online group discussions can be conducted in RogQ-Lab and participant opinions can be queried and evaluated at the same time. Start anonymous voting within an online focus group with short and ad-hoc surveys using the questionnaire editor! It is also just as easy to insert multimedia content such as graphics or videos as it is for the moderator to mute individual participants.
Online forums: Participation is expressly encouraged!
In the forums, participants can either contribute in writing or upload files, images, etc.. Individually expandable categories ensure clarity and diversity of all your research topics.
Various additional functions for the moderator:
- Administration of community members
- Allocation of rights of participants
- Control of forum entries
- Deletion of content and deactivation of participants in case of inappropriate comments
- Invitation of participants who are not visible to the community, e.g. for the client to follow their posts
- Export of data from forums, diaries and chats in CSV format
- Interface to RogPanel software from Rogator
Rogator advises you individually on all questions regarding the RogQ-Lab
How many participants can get access to the RogQ Lab?
Technically, the number of participants for RogQ-Lab is unlimited. It makes sense to limit the number of participants analogously to the moderation resources.
Does RogQ-Lab support the evaluation of chat posts?
Yes, RogQ-Lab supports you in evaluating the chat contributions by a comfortable export to e.g. Excel. All chat posts are logged and exported as a text protocol. With our text analysis software RogTCS you can have the unstructured text data automatically evaluated with a mouse click. Our experts will be happy to advise you on this!
Does Rogator help with moderating online forums and live chats?
Of course, in addition to training courses, we also offer the implementation of moderated online focus groups, live chats and forums. Our team of experts will be happy to advise you on this.
Who sets up the projects?
You can set up projects (chats, diaries, discussion forums and topics) yourself with just a few clicks thanks to the intuitive software interface. If you need support in this regard, our experts are always available to assist you or will also be happy to take over these steps for you.
Is RogQ-Lab part of RogPanel?
You can use RogQ-Lab together with our panel software RogPanel, but also as a separate software solution. If you already own a RogPanel license or administer an online panel with Rogator, you can invite the panelists created there to your research approaches planned with RogQ-Lab. Likewise, you can add external or additional participants. If you do not have your own online panel, you can of course also conduct individual or case-by-case studies with RogQ-Lab and conveniently import your participants. Our experts will be happy to advise you.
How much does the RogQ-Lab software cost?
The software is modular and there are different license models for use. The price therefore depends very much on the scope of your research project, the software modules used, the regularity of the planned studies and other criteria. Our sales team will be happy to advise you individually on which model is best suited for you.
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