Menü
Service & Support Zahnraeder

Questions can be so easy!

Free initial consultation Free initial consultation
Home » Software » Service support

Fast and solutions-orientated support with Rogator

“Everything great in the world happens only because someone does more than he has to” (Albert Einstein)

 

At Rogator, we see ourselves as service providers in the sense of “serving” and “providing”, so it goes without saying that we always help our customers quickly and in a solutions-orientated manner.

Your benefits from service & support with Rogator

  • Unlimited free support

    At Rogator, you'll experience unlimited and free* support via e-mail and phone during our business hours from Monday to Thursday (8 a.m. to 6 p.m.) and Friday (8 a.m. to 5 p.m.).

     

    *after Training

  • Fast response

    Our professional service & support team has a response time of less than one hour. In any case, our experts will take care of your request as quickly as possible.

  • Methodological and technical support

    Rogator provides you with comprehensive advice and support on all your methodological and technical questions from our specialists. We help you not only with the survey creation and panel administration but also with the evaluation and all other questions about our software products and their application.

We offer you professional service & support

Find out more now for free

We are at your disposal quickly and helpfully for the following topics, among others:

 

  • Questions about software application
  • Support with questionnaire programming or panel administration
  • Realisation of customer wishes in special programming
  • Resetting of account settings or setting up of additional accounts
  • Review and/or optimisation of questionnaires
  • Booking support flat rate or monthly support packages

 

…and all other questions about our software products and applications.

 

Service & Support Sachbearbeiter

Live and personal

We are your personal contact – even on the phone. Use our telephone hotline for all requests. With Rogator, you’ll experience support in real time and without delays.

 

We are here for you quickly, professionally and also by phone, true to the motto “more than you ask for!”

 

Service & support hotline: 0911 / 8100 555

Rogator advises you individually on the following service & support questions

Lizenzen Holzwuerfel

Service, Support & hosting

Service packages for maximum user convenience

When it comes to sensitive customer and employee data in particular, the topic of hosting is of enormous importance. We offer our customers hosting packages that ensure the highest possible level of data protection. A wide range of services and support can be individually compiled and added to the software licences as required.

All services at a glance

Subscribe to our newsletter now and receive exciting information on our service & support

Seize the opportunity and sign up for our free newsletter. It provides you with important information About service & support, training sessions and much more on a regular basis!

Subscribe to the newsletter now
Contact Software

Do you have any questions about our products and/or services?

Just leave us a message with your request and we will get in touch with you as soon as possible.

Software

Innovative software for your surveys

Consultation

A strong team will take care of your concerns

Customer focus

Our solutions are flexible and customer-orientated

*Required fields
Contact Market Research

Do you have any questions about our products and/or services?
Just leave us a message with your request and we will get in touch with you as soon as possible.

Software

Innovative software for your surveys

Consultation

A strong team will take care of your concerns

Customer focus

Our solutions are flexible and customer-orientated

*Required fields
Contact Employee Research

Do you have any questions about our products and/or services?
Just leave us a message with your request and we will get in touch with you as soon as possible.

Software

Innovative software for your surveys

Consultation

A strong team will take care of your concerns

Customer focus

Our solutions are flexible and customer-orientated

*Required fields
Contact

Do you have any questions about our products and/or services? Just leave us a message with your request and we will get in touch with you as soon as possible.

Software

Innovative software for your surveys

Consultation

A strong team will take care of your concerns

Customer focus

Our solutions are flexible and customer-orientated

*Required fields
Subscribe to the newsletter

Sign up now for the Rogator newsletter and stay informed about software updates, interesting blog posts and downloads as well as other company news.
By subscribing to our newsletter you agree to our privacy policy. The administration and dispatch of our newsletter is handled by CleverReach GmbH. Our newsletter is sent monthly and on special occasions and can be revoked or cancelled at any time by clicking on the link in the newsletter or by sending an e-mail to info@rogator.de.

Current

News from the world of online market research

No spam

We only send out a newsletter when there is something to say

Be first

Get direct access to software updates and corporate events

*Required fields