Employee feedback for authorities
Professional feedback in public service: secure, serious, experienced
Factsheet Classic employee survey
Employee feedbacks can help your company in its further development. All facts about employee survey for authorities can be found here.
Survey of employees in public authorities
You have been entrusted with the task of conducting employee feedback in your authority and are looking for a suitable service provider for this purpose? We would be glad to be your reliable and professional project partner.
Our range of services covers all topics in the area of employee feedback: From the classic employee survey to risk assessment and management feedback and a lot more. Rogator has been successfully conducting projects of this kind for public authorities or organisations close to public authorities for 20 years. Our experience is your guarantee for data protection, security and seriousness. And we know the particular influencing factors and details that characterize a government project.
Please feel free to invite us to suitable tender and bidding processes around the topic of employee feedback or draw our attention to your current tender in the known portals. We will submit our modular and informative offer to you promptly and in compliance with the tender conditions. It contains our recommendations for the exact service modules you need to successfully carry out your feedback project. All “nice to have” elements are optional. Select the services that are relevant for you from our range.
Your advantages with Rogator for feedback from authorities
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Expert knowledge
We are familiar with the specific framework conditions and special requirements that often exist in government agencies: This may be the consideration of gender equality requirements and accessibility or the need for hybrid surveys through heterogeneous infrastructures. We support you with our many years of know-how and find the right way for your project.
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Technology and organization
The technical requirements are not always as digital as one would wish. Rogator goes into this in detail, checks the conditions at various locations and develops a suitable solution concept that involves, activates and motivates all employees.
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Authority-specific contents
Working conditions in public authorities are by their very nature different from those in companies. This is also reflected in the question models. Here we pay special attention to the appropriateness, comprehensibility and acceptance of the questions and together with you we develop and design the questionnaire perfectly tailored to your needs and goals.
The process of employee feedback with Rogator in your agency
In general, employee feedback in public authorities is not fundamentally different from that in private-sector companies. However, there are some differences in process and content that need to be taken into account. These differences start long before the project is awarded or contracted, as in many cases – for good reasons – a fixed procurement procedure must be followed. We will gladly face up to these procedures and prepare our tailor-made calculation for your tender including detailed explanations.
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Call for project proposals
We have extensive experience in handling and participating in public procurement procedures. We also advise you on the necessary service phases in the preparation of procurement procedures. It goes without saying that we meet all requirements regarding self-declaration.
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Presentation of the proposal
We will be pleased to present our proposal to you personally on site, according to the respective awarding procedure. Benefit from the extensive experience gained from numerous projects of other public institutions, which we would be pleased to contribute to your project.
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Kick-off workshop
Especially for more complex projects, the implementation of a kick-off workshop is recommended. We create the agenda for you and schedule specific colleagues from your company so that their time is used as efficiently as possible (e.g. for technology, communication or data protection).
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Internal communication
Internal communication is often an important element in the context of official projects. Depending on the history or existence of a feedback culture, the communication measures should create the highest possible reach, transparency and motivation to participate. We would be pleased to support these processes by supplying appropriate templates for your intranet or by designing flyers and posters.
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Questionnaire
We develop and program the feedback questionnaire based on your defined goals. Participants are preferably invited by e-mail or optionally by letter. During the survey period, we will always provide you with precisely tailored and, of course, anonymous information on the responses at various points, so that you can take targeted action if necessary.
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Reporting & follow-up processes
In reporting, the confidentiality of the data and comprehensibility of the results are our top priorities. With our principle of information navigation and by using our encrypted download platform and personally addressed PIN letters - while adhering to defined evaluation thresholds - we ensure that all strict requirements are met. Our organisational psychologists will also be glad to advise you on the desired follow-up processes and take over their coordination and implementation.
Rogator advises you individually on all questions regarding employee surveys for public authorities
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How is the feedback culture in public authorities developing?
We observe a significant increase in feedback or development tools in the official environment. In many cases, modernisation is desired and sought in this respect. Appropriate educational work should be carried out in the run-up to the event in order to actively bring all those involved on board. Rogator will be glad to support you with the comprehensive know-how of our experts regarding feedback from authorities.
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Which relevant regulations may be available in authorities?
At this point we take it for granted that we will work together with the staff representatives and the respective agents. This mainly concerns aspects of equality, co-determination and the data protection rights of employees. We develop the perfect solution in close dialogue with the relevant persons and by using our technical expertise.
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Are there any differences in the questions for authorities?
The questionnaires for employee feedback are similar in many respects to those used by private sector companies. In most cases, authorities attach somewhat more importance to aspects of communication and cooperation. Similarly, certain aspects of the specific form of organisation have to be taken into account, such as the assessment of personal development opportunities.
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What other special features have to be taken into account?
Usually the survey periods are somewhat longer for surveys of public authorities, as there are usually more part-time employees and longer absences like parental leave are more frequent. Furthermore, there is often a situation in certain specialist areas where one employee reports to several managers. Otherwise, the similarities with conventional employee feedback outweigh the differences.
Services at a glance
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1. Tendering and contracting process
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2. Kick-off workshop and consulting
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3. Questionnaire development
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4. Internal communication measures
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5. Participant invitation
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6. Survey implementation (paper-pencil, online, hybrid)
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7. Evaluation and reporting
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8. Direct report delivery to managers
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9. Result presentation and follow-up processes
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