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Why customer feedback with Rogator?

At Rogator you will experience combined competence. On the basis of your questions, e.g. on brand awareness, advertising impact, products or concepts, we develop a tailor-made solution for your survey project.


Our experts have expertise and distinctive methodological competence that they bring to your project in a meaningful way. Through the complete handling of many studies on various topics and in various industries, we have the expertise to think our way into your research project and develop a suitable solution. Close project coordination and solutions-orientated, scientifically valid procedures are just as much a part of our tools of the trade as appreciative communication and modular calculations for all work phases.

Advantages of the service at a glance

  • Combined competence

    At Rogator you will experience the special combination of technical and methodical competence through our own proven software products and the proven technical expertise of our employees from 20 years of experience and in all questions of customer feedbacks.

  • Many years of experience

    Our experts contribute their many years of experience from the successful handling of numerous online surveys projects for customers from various industries to the support of your project. You too can benefit from this know-how.

  • Established process flows

    On the basis of numerous successfully completed projects, we have developed an established process plan for the implementation of your individual customer feedback projects. We use a top-down approach to determine objectives and offer you various workshops in the individual process phases.

We take care of your individual customer feedback project

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Three steps to the best results

  • Conception

    In an iterative process, we work with you to develop the ideal questionnaire and study procedure for your customer feedback project. This is then programmed by our IT experts with the proven Rogator software and implemented in a responsive layout, taking into account your corporate identity. With your industry knowledge and our expertise from 20 years of online feedback, we will jointly develop the ideal study design for your customer feedback project.

  • Field phase

    We take care of the complete invitation segment of your customers for the survey. Should the study design require a special target group, we will provide you with participants from the leading online access panels. During the field phase we guarantee the smooth running of your study and you have direct access to the real-time statistics of the survey. With us, you receive everything from a single source, without the time-consuming involvement of further service providers and additional interfaces.

  • Evaluation

    Our processes are forward-looking, lean, effective and optimally coordinated, so that Rogator can quickly provide you with reliable results for your customer feedback projects. We consider the evaluation of your study even during the conception and questionnaire development stage and prepare it during the field phase in coordination with you. In all process steps, you can benefit from our experts' many years of experience. The project ends with the study evaluation and presentation of the results by your personal contact.

Rogator advises you individually on all questions regarding the individual customer feedback

Topic flexibility with Rogator


Our experts will advise you comprehensively both on your individual market research topic and on the choice of one of our focus topics. You too can benefit from our consultants’ many years of experience in your specific market research project. We will be happy to support you selectively in individual project steps, such as questionnaire development, programming or evaluation of your survey, as well as, if you wish, throughout every phase of the entire project. With Rogator you are flexible!

Our focus topics

We often accompany individual market research projects on the following topics:

  • Advertising impact measurement
  • Brand awareness
  • Product testing
  • Concept testing
  • Price research
  • Catalogue appraisals
  • Image research

Services at a glance

  • Workshops

  • Project management and hosting

  • Questionnaire development

  • Questionnaire design and mobile optimisation

  • Questionnaire programming

  • Participant invitation

  • Recruitment of participants via online access panels

  • Presentation of results

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Tel. 0911 / 8100 550