Ai-based text analysis software cooperation caplena

AI-based feedback text analysis

Processing large amounts of data

Analysis of multilingual responses

Dashboard-supported evaluation

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Screenshot of Caplenas Software
Screenshot of Caplenas Software

AI text analysis software

Gain insights from unstructured data

Rogator ‘s expertise in online customer and employee feedback combined with Caplena ‘s AI-powered text analytics tool offers you the ideal solution for analyzing text responses in your surveys. By using AI, you get valuable insights up to 10 times faster, improve the accuracy of topic mapping and discover hidden insights that give you a clear competitive advantage in your decision-making processes.

 

Intro

Your benefits from Caplena's AI text analysis for online surveys

Icons and features section

Fast data analysis

The average time required to analyze 10,000 text responses is just 2 hours.

Anonymization of customer feedback

The software independently removes personal data such as names, addresses, emails, telephone numbers and bank details from customer feedback to ensure GDPR-compliant analyses.

Large language selection

Caplena supports more than 30 languages without the use of translations. For over 100 additional languages and multilingual data records, a translation can be activated using Google Translate or DeepL – at no additional cost.

Screenshot of Caplenas data analysis
Screenshot of Caplenas data analysis

Extensive functions and features

The autocoding of your survey

The tool offers reliable recognition and grouping of different spellings of words. The autocoding then enables automatic categorization of the data based on a created list of topics, whereby the AI can optionally be fine-tuned by checking a sample. In addition, the system performs an automated sentiment analysis and can thus categorize up to 200,000 mentions per hour in over 30 languages. The sentiment analysis can be individually adapted to specific topics using codes and the AI learns continuously. The sentiment analysis can be adapted to specific topics using codes, and the AI can be adapted to individual needs by checking some of the mentions.

 

Intro

Functions of the AI-supported text analysis software

Efficiently analyzes over 10,000 responses with consistent accuracy.

Caplena’s AI delivers actionable insights within hours.

Over 95% accuracy in categorizing topics and sentiments, supports multilingual data and offers interactive fine-tuning.

AI uncovers deep correlations, changes over time and key drivers of satisfaction.

Seamless scalability without loss of speed or accuracy, even with multiple large projects.

Built-in anonymization and compliance with GDPR and SOC 2 standards.

AI-based text analysis software with Caplena + Rogator

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