Menü
Kontinuierlicher Befragungsprozess Person vor PC

Non-stop optimisation!

Free initial consultation Free initial consultation
Home » Market Research » Continuous feedback processes
Kontinuierliche Feedbackprozesse Megaphon

Successfully implementing continuous feedback processes

Would you like to receive continuous feedback from your customers at different touchpoints? Would you like to efficiently connect data streams for this purpose? Would you like to use a largely automated research landscape with integrated alert systems?

 

Then Rogator is the right place for you, because we also offer you combined competence in this area: Working with you, we develop the best possible continuous feedback process for your company, from the selection of participants to the visualisation of the results using dashboards. You benefit equally from our powerful software and the extensive know-how of our market research experts.

Your benefits from implementing continuous feedback processes with Rogator

  • Cross-industry know-how

    We have extensive experience and references in the successful implementation of continuous feedback processes from customer projects in various industries. Our experts are therefore familiar with even the most diverse process flows and use their cross-sector expertise specifically for your project.

  • Data protection

    When developing and implementing your continuous feedback processes, we attach the utmost importance to data protection. Therefore there are no interfaces with additional service providers and therefore no data transfer to third parties. We also avoid cloud-based processes and work exclusively with our certified server landscape, which offers the highest security standards for your data.

  • Combined competence

    With Rogator you get everything from one source: In addition to the technical competence of our market research experts, we also offer you the opportunity to use our proven software products. You also benefit in every project phase from the distinctive methodical competence of our experienced consultants.

We support your continuous feedback process

Find out more now for free
Projektablauf kontinuierliche Feedbackprozesse

The project process

The development of your tailor-made continuous feedback process starts with a kick-off workshop. Our IT experts and our market research specialists are involved from the very first step in the process. Working closely with you, we define the relevant touchpoints for feedback along the customer journey.

 

We then design a specific survey process for you, involving all necessary contacts on both sides. Our experts are also responsible for the optimum connection of your technical interfaces, such as the secure connection of your CRM system without direct data access by Rogator.

The next step is the configuration of your research design. Our experts will provide you with comprehensive advice on the questionnaires used, individual control and timing. If required, we can design a suitable alert system for you, e.g. an early warning system for dissatisfied customers. In the last step, we coordinate the data visualisation with you in the form of dashboards. You can, for example, obtain longitudinal analyses in specific time periods or filter according to specific target groups.

 

Rogator advises you individually on the following questions regarding continuous feedback processes

Services at a glance

  • Kick-off workshop for process development

  • Project management and hosting

  • Integration of the relevant contacts and functional areas of the company

  • Technical implementation

  • Questionnaire development and programming

  • Soft-launch phase of the participant invitation

  • Full launch and start of continuous participant invitation

  • Development of dashboards

Kundenbefragung Newsletter

Subscribe to our newsletter now and receive exciting information on the subject of continuous feedback processes

Seize the opportunity and sign up for our free newsletter. It provides you regularly with important information around continuous feedback processes, customer feedback and much more!

Subscribe to the newsletter now
Contact Software

Do you have any questions about our products and/or services?

Just leave us a message with your request and we will get in touch with you as soon as possible.

Software

Innovative software for your surveys

Consultation

A strong team will take care of your concerns

Customer focus

Our solutions are flexible and customer-orientated

*Required fields
Contact Market Research

Do you have any questions about our products and/or services?
Just leave us a message with your request and we will get in touch with you as soon as possible.

Software

Innovative software for your surveys

Consultation

A strong team will take care of your concerns

Customer focus

Our solutions are flexible and customer-orientated

*Required fields
Contact Employee Research

Do you have any questions about our products and/or services?
Just leave us a message with your request and we will get in touch with you as soon as possible.

Software

Innovative software for your surveys

Consultation

A strong team will take care of your concerns

Customer focus

Our solutions are flexible and customer-orientated

*Required fields
Contact

Do you have any questions about our products and/or services? Just leave us a message with your request and we will get in touch with you as soon as possible.

Software

Innovative software for your surveys

Consultation

A strong team will take care of your concerns

Customer focus

Our solutions are flexible and customer-orientated

*Required fields
Subscribe to the newsletter

Sign up now for the Rogator newsletter and stay informed about software updates, interesting blog posts and downloads as well as other company news.
By subscribing to our newsletter you agree to our privacy policy. The administration and dispatch of our newsletter is handled by CleverReach GmbH. Our newsletter is sent monthly and on special occasions and can be revoked or cancelled at any time by clicking on the link in the newsletter or by sending an e-mail to info@rogator.de.

Current

News from the world of online market research

No spam

We only send out a newsletter when there is something to say

Be first

Get direct access to software updates and corporate events

*Required fields